{"domain": "newyorklife.com", "user": "Import newyorklife.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"hideJobCart": false, "hideReferralJobCart": false, "hide_similar_jobs": false, "enableTalentNetwork": 1, "job_insights_display": {"hide": true}, "homePageHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/newyorklife/1738269363::NYL+PCS+banner_1800x300_Released_Final+(wide)", "title": "Join Our Team", "hideInMobileView": false, "useImage": 1, "background": "#0a3c53"}, "navBar": {"color": "#ffffff", "image": "https://static.vscdn.net/images/careers/demo/newyorklife/1733258579::NYL+Logo", "link": "http://www.newyorklife.com", "opacity": 1, "background": "#0a3c53"}, "privacyLink": "https://nylintranet.newyorklife.com/page/91845#_Privacy_of_Employee", "custom_html": {"footer": "<div>\n  <center>\n <br>\n  </center>\n </div><style>\n    .footer-container i {\n        font-size: 32px; \n    }\n</style>\n\n<div class=\"footer-container\">\n    <div class=\"jibe-container\">\n        <div class=\"main-text\">\n            <div>\n                <center>\n                    <a href=\"https://www.newyorklife.com/about/privacy/terms-of-use\" class=\"emphasize\"\n                        target=\"_blank\"> Terms of Use </a> |\n                    <a target=\"_blank\" rel=\"noopener noreferrer\"\n                        href=\"https://www.newyorklife.com/about/privacy/nyl-online-privacy-policy\"> Privacy Policy\n                    </a> |\n                    <a href=\"https://performancemanager8.successfactors.com/doc/custom/NYLPRD/California_Employment_Privacy_Notice%202024%20Clean.pdf\"\n                        target=\"_blank\"> California Employment Privacy Notice </a> |\n                    <a href=\"https://performancemanager8.successfactors.com/doc/custom/NYLPRD/Disability%2BAccommodations_8_28_2023.pdf\"\n                        target=\"_blank\"> Disability Accommodations </a> |\n                </center>\n            </div>\n            <div>\n                <center>\n                    <a href=\"https://performancemanager8.successfactors.com/NYLPRD/Equal+Employment+Opportunity.pdf\"\n                        target=\"_blank\"> New York Life is an Equal Opportunity Employer -\n                        M/F/Veteran/Disability/Sexual Orientation/Gender Identity </a> \n                </center>\n            </div>\n <div>                <center>                   Contact us at: <a href=\"mailto:talentacquisition@newyorklife.com\">talentacquisition@newyorklife.com</a>                 </center>            </div>                        <div align=center><br>\n                <a target=\"_blank\" rel=\"noopener noreferrer\"\n                    href=\"https://x.com/newyorklife\"><i class=\"fab fa-twitter-x\" aria-hidden=\"true\"></i></a>\n                <a target=\"_blank\" rel=\"noopener noreferrer\"\n                    href=\"https://www.linkedin.com/company/newyorklife/\"><i class=\"fab fa-linkedin\" aria-hidden=\"true\"></i></a>\n                <a target=\"_blank\" rel=\"noopener noreferrer\"\n                    href=\"https://www.youtube.com/user/newyorklife/custom\"><i class=\"fab fa-youtube\" aria-hidden=\"true\"></i></a>\n                <a target=\"_blank\" rel=\"noopener noreferrer\"\n                    href=\"https://www.facebook.com/newyorklife\"><i class=\"fab fa-facebook\" aria-hidden=\"true\"></i></a>\n                <a target=\"_blank\" rel=\"noopener noreferrer\"\n                    href=\"https://www.instagram.com/newyorklife/\"><i class=\"fab fa-instagram\" aria-hidden=\"true\"></i></a>\n                  <br>  <br>\n            </div>\n        </div>\n    </div>\n    <div class=\"flex-row\">\n        <div>\n            <center>\n                \u00a9 2024 New York Life Insurance Company, New York, NY. 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Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly. Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. 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What You'll Do: Assist with workflow of agent contract and license requirements; resident and non-residence requirements, license renewals, and funds related to contract and license functions Facilitate the onboarding of new agents by processing their contracts and licenses Support management in a variety of duties such as preparing for meetings, event planning, creating reports, pulling documentation for compliance reviews, etc. Assist in the training and development of agents (presentations, face to face, virtually) Answer incoming calls and greet guests Required Skills The ideal candidate should have 2 or more years of customer service and administrative experience Excellent written and verbal communication skills Strong computer skills with proficiency in the Microsoft Office Suite Proven ability to multi-task effectively Preferred Skills Associates, or bachelor's degree preferred, but not required Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful. Shift Information This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM. Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. LI-JR1 LI-HYBRID \u200b Pay Transparency Salary Range: $45,000-$50,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. 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